![]() Please connect with our Customer Service Team via email at assistance. We ask that all returns be submitted in accordance with our policy, but we'll always do the right thing to help. Store credit is issued directly to your Hinge Outlet account upon receipt of your return. If you would like to exchange an item we recommend selecting store credit during the return process. If you believe you've received a defective item, please contact customer service at do offer exchanges of your hinges and hardware if you ordered the wrong size or finish. If you have used the product, please include all of the screws and hardware that came with your purchase.Ĭlearance and Flash Sale items are not eligible for return. When possible, please keep the hinges and hardware in the box which it came in. ![]() If you're not 100% satisfied with the quality or performance of your purchase, return it for a full refund within 45 days. We want you to love your hinges and hardware.
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